Industry

  • Overview
  • Real Time Flight Status Updates
  • Flight Schedule Tracking
  • Airline Operator Profiles
  • Fleet, Aircraft and Traffic Data
  • Disruption Data
  • MRO Contracts
  • Social Intelligence Service

Collecting and managing critical travel data that helps you keep the world moving

Every day millions of travelers, agencies, and other interested parties rely on the information you provide. Travelers want to get to their destinations on time and avoid as many hassles as possible along the way. They want to know about flight availability, connections, airport services, and even weather conditions. Travel agencies, hotels, search engines, airlines, and a host of other business and government entities rely on you to provide reliable, accurate, and up-to-the minute information.

Springbord, a world leader among providers of business information services, offers a wide range of technology-enabled services that will help you collect, sort, and maintain the information your customers demand and that you need to stay ahead of the competition.

Status updates when your customers want them

Travelers want to know the status of flights NOW, so being able to provide real-time updates is crucial. Springbord collects information on a real-time basis from major carrier websites and relays it to industry service providers in the format of their choice. The updates could be flight based, route based, or even airport based, depending on the preference of the service provider.

Aggregating and distributing a world of airline data

Flight schedules are global in nature and so is the need to distribute that information to ticketing agents throughout the world. Springbord can aggregate and track flight schedules, origin and destination of flights, air charters, code shares, connection time, seat maps, operating carrier, arrival/departure time and date, tariff and rates, and time tables. Ticketing agents will be satisfied. Travelers will be thrilled.

Keeping track of your customers

We'll aggregate and maintain profiles of airline operators, including background information, destinations served, network, fleets, IATA & ICAO codes, website links, contact information, employee data, financial results, traffic, ownership patterns, organizational hierarchy, sales & GSA offices, partners, code share agreements, and executive team profiles.

Data to manage your business

  • Springbord will collect and maintain fleet data that you can access at any time. Data includes seating capacity, range, type of engine, number of engines, speed, length, fuel capacity & consumption, crew, average age, and landing gear.
  • We'll gather and track registration numbers and dates, aircraft types, descriptions, categories, owners, year of manufacture, and similar information.
  • One of the most important pieces of data to check is the performance of airline operators. Springbord will track and communicate this data on a monthly basis in a client-specified format, such as XML, tab delimited, CSV, or Excel. We'll also upload the information directly to the client's database. Data points include number of passengers carried, revenue passenger kilometers (RPK), available seat kilometers (ASK), revenue ton kilometers (RTK), available ton kilometers, and load factor. Company websites and trusted websites as predetermined by Springbord and the client are major sources of traffic data

Understanding and reporting flight delays

Identifying, understanding, and reporting flight delays due to inclement weather and other natural calamities is high on everybody's to-do list, including operators, passengers, GDS companies, ground handling staff, airlines, and other stake holders. Springbord can aggregate this information and provide the data that becomes the basis for reports on predicted closures and resumption of normal services at affected airports.

Data to help you estimate future demand

Parts manufacturers need to accurately estimate future demand, and one way to do this is to understand the past. Springbord will aggregate current and past airline MRO contract data (commercial & defense) from various sources, focusing on key data fields such as contract dates, periods, contract sizes, types of contracts, engine models and manufacturers, and airframe models. The major sources of this type of information generally include websites of MRO companies and airline operators.

An intelligent way to approach customer feedback

Social media sites can provide useful insights into customer opinions of airline operators, airports, frequent flyer programs, and so on. Springbord will monitor various social media channels and provide continual reports on people's opinions and experiences. We can track all user-generated content, including blogs, forums, and social networking sites such as Twitter and Facebook.